FREQUENTLY ASKED QUESTIONS

A wall decal, also known as a wall sticker, wall tattoo, wall art, or wall vinyl, is a vinyl sticker that is affixed to a wall or other smooth surface for decoration purposes.

The great thing about wall decals is that they are an inexpensive way to enjoy a large artwork on your walls. With their beautiful matte finish, they give the impression as if they have been painted straight into your wall. They are easy to install for beginners and removable for when you are ready for a change.

Wall decals are great for nurseries, kid’s rooms, lounges, hallways, dining rooms and kitchens as well as in the office to give that finishing piece ofart.

Good job, look at you go! We suggest that you wait at least 2-3 weeks to allow your paint to completely dry before applying wall decals

Once you place your online order, we then make it to your chosen requirements. We do not stock our designs, they are all made to order! Production usually takes 2-3 working days. This however does depend on your decal size and quantity of products ordered.

Your order is then shipped with a courier overnight and straight to your front door. Once our courier has collected your parcel, you will receive a tracking number from Go Sweet Spot so you can see exactly where your decal is.

We sure do! Running behind on that last minute gift, presentation, business opening or reality TV Show? Don’t give up yet! Give us a call or text on 0273322548 and let us know what you need and when. We will let you know right away what we can do for you!

Yes! Decals are the best piece of art to place in your bathroom. They take up little room as they are flush with your wall and won’t fog up like a framed print. Just make sure your bathroom is ventilated and it will be sweet!

We are always coming up with new ideas and change around the designs frequently. We also do short term collabs with other NZ artist. Just reach out and let us know what you are after and we will see what we can do!

Absolutely! We offer a complete Custom Design Service for homes and for businesses. Check it out here

If your decals are peeling off or not adhering properly, this might be due to the type of paint or the wall’s condition. Here are a few tips:

  • Ensure the wall is thoroughly cleaned and dried before application.
  • For challenging surfaces, a light sanding might help to create a better grip for the adhesive. Test this on a small, inconspicuous area first.
  • Contact us for support or alternative solutions if problems persist.

Most of our decals are meant for one-time application. Our Woven Fabric Decals (Mural Dots and selected decals) are repositionable and reusable. However, all of our decals can be removed easily with absolutely no damage to your walls. You are going to want to redecorate again at some point so removable Decals are the way to go!

Yes, our decals are designed to be removable without leaving residues or damaging the paint on most walls. However, results can vary based on the condition of the wall and the type of paint used. It’s always best to remove them slowly and carefully.

Yes, but it does depend on the texture and finish of the wallpaper. Send us a photo of your wallpaper to info@yourdecalshop.co.nz up close with a pen in the photo (so scale reference) and we will let you know if our decals will work before you order.

Yeah mate! Your Decal Shop is very proud to say that all our Decals are designed and manufactured in-house in NZ by us. All Decals are even made to order based on the specifications you choose on our website (size & colour). This way we can ensure your Decal is unique and perfect just for you.

Our online Decal selection is for interior use only. However, we can laminate our decals and apply a stronger adhesive for outdoors use such as motorhomes and external walls. Simply flick us an email to info@yourdecalshop.co.nz with your chosen design, size and show us a photo of your surface. We will then send you some info with a quote.

Our return policy allows returns within 30 days of purchase, provided that the decals are in their original condition and packaging. If you encounter issues with your decal after this period, please contact us to discuss potential solutions.

Under normal indoor conditions, our decals can last several years. Longevity can be affected by factors such as exposure to direct sunlight, humidity, and the surface quality where they are applied.

Ensure that the wall is clean, dry, and free of dust or oils before applying the decal. Use warm water to clean the wall and let it dry completely. Avoid using cleaning products that leave behind residues. If you have a washable paint surface, give it a light sand beforehand and remove the dust. This will help the decal grip to your surface.